comments from participans

Comments from participants

Evaluation by participants／Evaluation by trainers

Evaluation by participants９３．１％

Evaluation by trainers９３．３％

good or soso

We conduct various training all over the country every day, and over 45,000 participants have been attending to them annually so far.
The following are comments/reviews written by participants after training. Let us share with you some of them here for your future references.

Comments from participants

Planning Ability Training

2012/12 [Training on developing supervisors] The lectures of the instructor were very useful and easy to understand. I was motivated to develop subordinates as well as to achieve my own action plans.

2012/10 [Basic Management Training] I understood what roles are required of the middle management.
I learned that trust is fundamental for management. Because it is not built in　merely a day, I would like to strive for building it up from now on.

Complaint Handling Training

2012/12 [Complaint Handling Training] I had been suffering various complaints which had been increasing every year before the training. The concrete advice and experiences of the instructor helped me get a feel for adopting what I learned in the training to my actual business in future.

2012/12 [Complaint Handling Training] I learned that it is fundamental to have sufficient experiences and listen patiently to customers since there is no correct or model answer in handling complaints.

Customer Satisfaction and Reception Training

2012/10 [Customer Satisfaction and Reception Training] The training gave me a good opportunity to reflect on my reception experience and it showed me the points for improvement.

2012/09 [Customer Satisfaction Improvement Training] I was able to know the significance of assertive communication in anyway.
I will pay more attention to create assertive communication in my workplace and even in my private life.

Training for newcomers

2012/10 [Follow-up training for newcomers] The training was really interesting and useful for me.
I had fun learning through a lot of games and exercises in the training.
I've learned how important communication is in business, so I would like to make good use of what I learned in the training back in the workplace.

2012/10 [Training for newcomers] I was able to grasp my role and duties in my company. The training actually took many hours, but I felt time really flew since it was really fun learning through a lot of exercises.
I was really lucky to know how refreshing it is for me to be serious and earnest.

Business Documentation Training

2013/01 [Business Documentation Training] The lectures of the instructor were really good and easy to understand.
There were still a lot of new things to learn although I had been dealing with business documentation everyday so far. I will make good use of the textbook "the basics of business documentation".

2013/01 [Business Documentation Training] Intensive exercises during the training made it easier for me to adopt what I learned to actual business I will share the knowledge and information of the training among colleagues to improve documentation efficiency of the entire workplace.

Marketing Training

2012/11 [Marketing Training] Gentle manners of the instructor relieved my nervousness.
It was a good opportunity to be always attentive to things around myself.

2012/11 [Marketing Training] The training was full of discovery. I had a lot of opportunities to think and share with other participants in the training.
I really agree that it is important to enjoy working.

Performance Evaluation Training

2012/12 [Performance Evaluation Training] The training taught me a lot of useful skills for performance evaluation.
I feel confident now.

2012/10 [Performance Evaluation Training] The training was easy to understand with a lot of study cases.
It was a good opportunity for me to learn from various opinions and thoughts of other participants.

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