【公開講座】Successfully Managing People

Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals.

・TOEIC Score 650 or Higher

Move your team to higher performance. Are you ready to develop a high-performance team and get more done Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your teameven if they don’t share your values Use positive and corrective feedback to turn problem employees around and maximize productivity Apply the most relevant conflict resolution style to eliminate friction You’ll also get: Practice adapting your style using case studies Personal feedback from the instructor and peers Pre- and post-seminar assessments Tune-up materials to review what you’ve learned after the event And additional resources to maximize your training goals

・ Master challenging situations with proven tools and techniques ・ Communicate with authenticity, clarity and precision ・ Flex your management and personal style for impactful work relationships ・ Tailor your approach to motivate and empower different types of people ・ Apply ethical leadership and set ethical standards throughout your work group ・ Recognize the role of values in managing and influencing people ・ Apply the principles of emotional intelligence to elevate you to a new level of effectiveness

1. The Experience of Being a Manager in Today’s Organization - Recognize How Economic and Social Trends Have Changed the Manager’s Role - Define “Successfully Managing People” - Discuss and Illustrate Specific Challenges You Face When Motivating Others in Today’s Organization 2. Organizational Culture and Ethical Leadership - Define “Values” and Recognize Their Source - Identify Ways in Which Values Impact Work Life and Productivity - Identify the Values Conflicts in Yourself, in Others, and in the Organization - Recognize How Values Inform an Organization’s Culture - Define “Ethics” and Recognize the Manager’s Role in Setting Ethical Standards for Employees 3. Personal Styles: DiSC - Determine Your Own Personal Profile (DiSC Profile) - Gain Insight in to the Strengths and Limitations of Your DiSC Profile - Use Behavioral Cues to Determine Others’ Personal Styles - Gain Insight into How to More Effectively Work with Other Personal Styles 4. Motivating Those You Manage - Define “Motivation” and Identify the Important Factors in Motivation and Employee Engagement - Understand Pre-Movitators, Demotivators, and Motivators - Differentiate Between Motivation and Engagement - Tailor Your Motivational Efforts to Individuals and Situations - Employ Motivational Strategies to Delegate for Engagement 5. Delegation - Identify the Different Delegation Styles, and Recognize How and When to Use the Guidelines - Evaluate Employees and Situations, and Determine the Appropriate Delegation Style - Appreciate the Importance of Openness to Trying New Delegation Styles with Employees, as Appropriate 6. Communication Skills for Managers - Use Positive Feedback to Improve Employee Commitment and Strengthen the Team - Effectively Deliver Corrective Feedback - Deal with Difficult Employees 7. Emotional Intelligence - Define “Emotional Intelligence” - Describe the Competencies of Emotional Intelligence - Develop a Strategy for Improving Your Emotional Intelligence - Manage and Adapt the Emotional Behaviors You Exhibit That Impact Your Leadership and the Team Environment - Integrate Empathy to Promote Strong Relationships

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